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Supported and Supervised
Contact in the Community

What is Supported and Supervised Contact in the Community?

 

I Care MK provides Supported and Supervised Contact for children and families who require an independent third party to be present during contact.
 

Sessions take place in suitable community settings, giving families the opportunity to spend meaningful time together in a more natural and relaxed environment, while having the reassurance of a trained professional present.
 

Contact may take place in parks, cafés, activity centres, libraries or other appropriate community venues, depending on the child's needs, agreed arrangements and individual circumstances.
 

We believe family contact can benefit from taking place in real-life, age-appropriate settings rather than being limited to a formal contact room.
 

Depending on individual circumstances, families may be able to enjoy activities, visit local attractions, go for a meal, play at the park or simply spend time together.
 

All locations and activities are considered in advance to ensure they are appropriate, safe and suitable for the agreed contact arrangements.

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Supported or Supervised - What's the difference?


Supported Contact
 

During Supported Contact, a trained member of our team remains present and is able to see all interactions between the child and family member.


Our role is to support a safe and positive contact experience, offering guidance where appropriate.


At the end of the session, we provide a verbal handover about how the contact has gone.
 

Supported Contact includes:

  • A trained member of staff present throughout

  • All interactions remaining within sight

  • Support and guidance where needed

  • A verbal handover following the session



Supervised Contact
 

Supervised Contact provides a higher level of observation and recording.
 

Our trained staff member remains in a position where they can see and hear all interactions throughout the contact session.
 

The session is professionally observed and a factual written report is produced following contact. Reports can be provided to the appropriate parties and may be used within family court proceedings where required.
 

Supervised Contact includes:

  • Continuous sight and hearing of interactions

  • Professional observation throughout the session

  • Factual recording of relevant interactions and events

  • A written report following contact

  • Reports for solicitors, professionals or court proceedings where required

How Does It Work?

 

1. Initial Assessment
We discuss your circumstances, the contact arrangements and any relevant requirements or identified risks.
 

2. Agree the Level of Contact
We establish whether Supported or Supervised Contact is required and agree the appropriate arrangements.
 

3. Plan the Session
A suitable date, time, location and contact plan are agreed.
 

4. Contact Takes Place
A trained member of our team attends throughout, providing the agreed level of support or supervision.
 

5. Handover or Report
Supported Contact concludes with a verbal handover, while Supervised Contact is followed by a written report.

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Who Can Benefit?


Separated Families: Parents and children navigating contact arrangements after separation.

Foster & Kinship Families: Supporting reconnection in neutral, welcoming spaces.

Court-Ordered Contact: Providing a safe environment to meet family court contact requirements while focusing on family well-being.

Professional, Impartial Support
 

Family separation and court proceedings can be difficult for everyone involved.
 

Our role is not to take sides. We provide professional, impartial support while keeping the child's safety, wellbeing and experience at the centre of every contact session.

Get in Touch
 

To discuss Supported or Supervised Contact and which option may be appropriate for your circumstances, contact I Care MK.
 

01908 464487
info@icaremk.co.uk

 

Meaningful family time, professionally supported.

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